Cancellation Policy - Heavenly paradise


We are delighted to assist you in planning your travel. To ensure a smooth reservation process, please review our policy below:

1. Booking & Reservations

  • All reservations must be made through our official office, website, or authorized representatives.
  • A booking will be considered confirmed only upon receipt of the required advance payment.
  • Traveler details (full name, date of birth, ID proof, passport details for international travel) must be provided accurately at the time of booking.

2. Payment Terms

  • An advance deposit of 25%-50% of the total package cost is required at the time of reservation.
  • The balance payment must be cleared at least 15 days before departure.
  • For last-minute bookings (less than 15 days before travel), full payment is required at the time of booking.

3. Confirmation

  • Once payment is received, a Booking Confirmation Voucher will be issued.
  • This voucher must be presented at check-in for flights, hotels, tours, or any other travel service.

4. Changes & Modifications

  • Any request to modify reservations (date, destination, traveler details) is subject to availability and additional charges.
  • Name changes are not always permitted by airlines/hotels and may be treated as cancellations.

5. No Reservation Without Payment

  • Verbal or tentative bookings will not be considered valid without payment.
  • Reservations are processed strictly on a first-come, first-served basis.